Ace364 Privacy Policy — How safe is your data with us
Ace364 places the highest importance on user privacy. This policy explains in detail how your personal information is collected, stored, and protected.
How ace364 Protects Your Data
The steps ace364 has taken to earn your trust.
SSL encryption
Every transaction and data transfer at ace364 is secured with 256-bit SSL encryption, making it impossible for your information to reach any third party.
No Sale of Data
Ace364 never sells or rents your personal information to third parties for marketing or advertising purposes. This is an inviolable policy at ace364.
Restricted Data Access
At ace364, only authorized personnel can access your data, and only to the extent necessary. All access is logged and regularly audited.
Secure Data Storage
Ace364's data servers operate to the highest security standards, with regular backups and disaster recovery measures in place.
User controls
Ace364 gives you the right to view, correct, and delete your personal data at any time. Contact support whenever you need.
In line with international standards
Ace364's Privacy Policy follows international data protection standards. Regular third-party security audits are conducted.
📌 Summary: ace364 never sells your personal information. Your data is used solely for service delivery and security purposes. This policy explains how ace364 manages your information.
Ace364 (referred to herein as "we", "ace364", or "the platform") is fully committed to protecting the privacy of its users. This Privacy Policy applies to the ace364 website, mobile app, and all digital services.
By creating an account on ace364, browsing the website, or using any of our services, you agree to this Privacy Policy. If you do not agree, we ask that you refrain from using ace364's services.
Ace364 may update this Privacy Policy at any time. Users will be notified of significant changes via email or SMS, and the date of the latest update will be clearly displayed at the top of the page. We encourage you to check this page regularly.
ace364's Core Principles: We only collect the information that is genuinely necessary to provide you with the best possible service. Collecting data beyond that goes against ace364's policy.
Ace364 collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform.
Information You Provide Directly:
| Data Type | When it's collected | Why it's needed |
|---|---|---|
| Name & Date of Birth | At the time of registration | To verify identity and confirm age |
| Mobile number | During Registration & Transactions | During OTP verification and payment processing |
| National ID / Passport | For KYC Verification | For Legal Compliance & Fraud Prevention |
| Mobile Banking Details | For Deposits & Withdrawals | To Process Transactions |
| Password | During Registration & Login | Account Protection (Encrypted) |
Automatically Collected Information:
- IP address and device type
- Browser and operating system information
- Time and duration of ace364 page visits
- Betting Activity & Transaction History
- Cookies and session data (see Section 5 for details)
Important: ace364 never stores your full mobile banking PIN or password. All payment processing is completed through encrypted channels.
Ace364 uses the information it collects for limited, specific purposes. The full list of how ace364 uses your data is outlined below:
- Account Management: To create your ace364 account, keep it active, and verify login.
- Service Provision: To keep betting, live scores, cashback, and other ace364 features running smoothly.
- Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
- Identity verification: To verify your identity during the KYC process and to prevent money laundering.
- Security: To prevent fraud, scams, and cyberattacks.
- Customer Support: ace364's support team uses your information to address your questions and resolve any issues you may have.
- Legal obligations: To comply with government or court orders.
- Service improvement: To analyze user behavior and improve the ace364 platform.
Ace364 never uses your information beyond the purposes stated above. Should any new use arise in the future, this Privacy Policy will be updated and you will be informed.
Marketing Communications: ace364 may send you promotional SMS or notifications. To opt out, update your preferences in account settings or contact ace364 support.
Ace364 takes great care when it comes to sharing your information with third parties. The following outlines the limited circumstances under which ace364 may share your data:
- Payment processors: Only the minimum necessary information is shared to process transactions via bKash, Nagad, or Rocket. These providers are held to the same security standards as ace364.
- KYC Service Provider: Necessary information may be shared with approved third-party agencies for identity verification purposes.
- Legal obligations: ace364 may be legally required to disclose information in response to valid requests from courts, government agencies, or regulatory authorities.
- Fraud Prevention: In cases of serious fraud, information may be shared with law enforcement authorities.
Ace364 never sells or transfers your data to advertisers, data brokers, or marketing companies. All third parties that ace364 works with are contractually required to comply with ace364's privacy standards.
ace364's pledge: Selling your data is not part of ace364's business model — and it never will be. Our revenue comes from betting services, not your personal information.
Ace364 uses cookies on its website and app to enhance your experience. Cookies are small data files stored in your browser or on your device.
Types of cookies ace364 uses:
- Essential cookies: Maintaining login sessions and ensuring security are essential to ace364's service and cannot be disabled.
- Functional Cookies: To remember your language, preferred betting categories, and other settings.
- Analytics Cookies: To understand which pages on ace364 are used most and to improve the platform. This data is entirely anonymous.
- Session Cookies: Automatically deleted when the browser is closed.
Ace364 does not use third-party advertising tracking cookies. You can manage cookies through your browser settings, though this may limit some features on ace364.
Ace364 does not retain your data for longer than necessary. The retention periods for each data type are listed below:
| Data Type | Retention period |
|---|---|
| Account details (name, mobile) | For the duration of active account + 5 years |
| Transaction Records | 7 years (as required by law) |
| KYC documents | 5 years after account closure |
| Betting History | Duration of active account + 2 years |
| Customer Support Chat Logs | 1 year |
| Session & Cookie Data | At end of session or after a maximum of 30 days |
Once the retention period has passed, ace364 automatically deletes or anonymizes your data securely. Certain information must be retained for a set period due to legal obligations.
Ace364 gives every user control over their personal data. Your rights on ace364:
- Right to access: You may request a copy of all personal information ace364 holds about you.
- Right to Correct Information: If any of your information is incorrect, ace364 will correct it.
- Right to Delete Information: After account closure, you may request deletion of any data held beyond legal retention requirements.
- Data Portability: You may request a copy of your information in a specific format.
- Right to Object to Processing: You may object to your data being used for specific purposes.
- Marketing Opt-Out: You can opt out of promotional communications from ace364 at any time.
To exercise any of these rights, email the ace364 support team at: support@ace364.com — ace364 will respond within a maximum of 30 business days.
Please note: Requesting deletion of certain data may limit your access to parts of the service. For example, withdrawals cannot be processed without KYC information.
Ace364 services are available to users aged 18 and above only. ace364 never knowingly collects any information from minors.
- Ace364 verifies date of birth at registration to confirm age.
- In suspicious cases, ace364 verifies age through KYC verification.
- If any minor's data is found on ace364, the account will be immediately closed and the data permanently deleted.
If you believe a minor is using ace364, please notify us immediately at support@ace364.com.
Ace364 uses industry-leading security technology to protect your data. Key highlights of ace364's security framework:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Firewall and DDoS protection: ace364's servers are protected around the clock.
- Regular Security Audits: Third-party experts conduct regular security audits of ace364.
- Encrypted password storage: ace364 never stores passwords directly — only hashed versions are retained.
- Access Logging: Every data access is logged and reviewed on a regular basis.
No system, however, is completely secure. Keep your password strong, never share your ace364 login credentials with anyone, and report any suspicious activity to ace364 immediately.
Warning: ace364 will never ask for your password or OTP over the phone or by email. If you receive such a request, it is fraudulent — report it to ace364 at support@ace364.com.
If you have any questions, concerns, or complaints about ace364's Privacy Policy, please contact ace364 directly:
- Email: support@ace364.com
- Help Center: ace364 Help Center Visit the page.
- Response Time: ace364 typically responds within 24 to 48 hours.
Any changes to ace364's Privacy Policy will be published on this page, and registered users will be notified by email or SMS. Continued use of ace364 will be considered acceptance of the updated policy.
ace364's commitment: Your privacy is a fundamental right at ace364. We are committed to full transparency and to upholding the highest standards in protecting your personal information.
Your Data Is Completely Safe at ace364
Register today with confidence, backed by ace364's strict privacy policy and robust security measures — and enjoy betting safely.
SSL Encrypted · For Ages 18+ Only